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Follow this guide to remove and replace the USB board on a PlayStation 5.
Before you begin, completely power down and unplug all cables from your console. Remember to follow general electrostatic discharge (ESD) safety procedures while repairing the console.
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If your PlayStation 5 is in its vertical orientation, flip it upside down so the stand is facing up.
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Use a coin or a flathead screwdriver to remove the 26.5 mm-long stand screw.
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Lift straight up to remove the stand.
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Insert the screw into the cubby on the bottom of the stand.
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Use a pair of tweezers or your fingernail to remove the cap from the cubby.
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Use your finger to press the cap into the screw hole.
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Twist the stand counterclockwise to close the cubby.
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If your PlayStation 5 is in its horizontal orientation, rest it on its face with the charging port facing up.
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Lift the stand straight up to remove it.
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Flip the device over so that the USB and ethernet ports are on the left side from your perspective.
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Lift up the corner of the faceplate to unclip it from the case.
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While lifting up the corner, slide the faceplate towards the bottom of the device.
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Remove the right faceplate.
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Insert the flat end of a spudger underneath the grille and into the gap above the fan.
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Lift up with the spudger to pry the grille away from the case.
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Lift the grille away from the case to remove it.
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Use a TR8 Torx security driver to remove the four screws securing the fan shroud to the case:
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Two 23.3 mm-long screws
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One 11.4 mm-long screw
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One 31 mm-long screw
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Lift the fan shroud straight up to remove it.
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Insert the flat end of a spudger beneath the black wire cover and into the gap above the fan wires.
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Use the spudger to peel up the wire cover until you can grip it with your fingers.
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Use your fingers to peel off the wire cover.
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Use your fingers to grip the edges of the fan cable connector, and pull up to disconnect it from the motherboard.
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Lift the fan up and out of the case to remove it.
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Use a Phillips screwdriver to remove the 17 mm-long SSD cover screw.
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Use your finger to slide the SSD cover towards the top of the device to unclip it from the case.
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Remove the SSD cover.
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Use your fingers to grip the edges of the optical drive cable connector, and pull up to disconnect it from the motherboard.
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Use your fingers to grip the edges of the optical drive cable connector, and pull up to disconnect it from the optical drive.
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Use a pair of tweezers to remove the tamper-evident sticker covering the remaining case screw.
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Use a T8 Torx driver to remove the eleven screws securing the case:
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Six 18.6 mm-long screws
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Two 23.3 mm-long screws
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Two 43.2 mm-long screws
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One 7.3 mm-long screw
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Lift the case straight up to remove it.
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Use the flat end of a spudger to press down on the optical drive connector's metal locking tab.
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With the metal tab depressed, use a pair of tweezers to pull the blue pull tab directly away from the connector to disconnect the cable from the optical drive.
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Lift the optical drive away from the device to remove it.
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Use the flat end of a spudger to press down on the optical drive connector's metal locking tab.
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With the metal tab depressed, use a pair of tweezers to pull the blue pull tab directly away from the connector to disconnect the cable from the motherboard.
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Use a pair of tweezers to pull the blue pull tab directly away from the connector to disconnect the power and eject button ribbon cable.
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Use a pair of tweezers to pull the blue pull tab directly away from the connector to disconnect the LED ribbon cable.
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Use a pair of tweezers to grip the white Wi-Fi antenna wire at its metal base, as close to the connector as possible.
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Lift the wire's connector straight up to disconnect it from the motherboard.
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Repeat for the black Wi-Fi antenna wire.
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Use a pair of tweezers to grip the black or blue power supply antenna wire at its metal base, as close to the connector as possible.
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Lift the wire's connector straight up to disconnect it from the motherboard.
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Repeat for the white power supply antenna wire.
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Use a pair of tweezers to peel back the white sticker holding the antenna wires to the top shield plate.
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Remove the antenna wires from underneath the sticker.
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Press the white sticker back down onto the top shield plate so it can be reused.
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Repeat the previous step to peel back the four remaining stickers.
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Use a pair of tweezers to peel back the white sticker holding the LED ribbon cable to the heat sink.
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Remove the LED ribbon cable from underneath the sticker.
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Press the white sticker back down onto the heat sink so it can be reused.
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Use a T8 Torx driver to remove the forty-one 7.3 mm-long screws securing the top shield plate.
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Lift the top shield plate off of the motherboard to remove it.
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Use your finger to depress the metal locking tab on the USB board cable's board connector.
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With the metal tab depressed, place the flat end of a spudger against the insulating foam pad on the ribbon cable and pull it directly away from the connector to disconnect it.
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Lift up the corner of the faceplate with the PlayStation logo to unclip it from the case.
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While lifting up the corner, slide the faceplate towards the bottom of the device.
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Remove the left faceplate.
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Use a Torx T8 driver to remove the two 29.4 mm-long screws securing the case to the motherboard and heat sink assembly.
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Lift the front edge of the case off of the motherboard and heat sink assembly.
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With the front edge elevated, push the case back, away from the motherboard and heat sink assembly, to maneuver the charging port out of its slot in the case.
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Remove the case.
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Lift up to remove the middle panel from the case.
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Use a Phillips screwdriver to remove the three 6.5 mm-long screws securing the USB board.
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Lift the USB board straight up to remove it from the interactive band.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our PlayStation 5 Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our PlayStation 5 Answers community for help.
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