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If the camera of your Petcube Play 2 (identified by model number PP2OUS) is malfunctioning, use this guide to replace it.
The Petcube Play 2 comes with a built-in camera that can record and stream videos of your pet to your phone. A defective camera might lead to poor video quality, skipping, or recording failures.
Before using this guide, ensure that there are no connection issues between the Petcube, your Wi-Fi router, and your phone. The Troubleshooting Page covers connection and video quality-related issues and how to address them.
Ensure the Petcube Play 2 is turned off before beginning the replacement process.
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Flip over the Petcube so the rubber bottom faces you.
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Pull up the rubber layer with an iFixit opening pick to expose the screws underneath.
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Remove the four 3.5mm screws from under the rubber cover with a Phillips #1 screwdriver.
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Carefully pry off the glass front panel with an opening pick or spudger.
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Slide off the two covers, starting with the top plastic cover.
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Slide out the internal assembly from the aluminum.
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Remove the screw with a Phillips #1 screwdriver.
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Flip the cube onto its side to locate the pull tab(s).
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Flip the cube onto its side to locate the pull tab(s). Using an opening tool, lift each of the five tabs to separate the two halves of the Petcube 2.
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Gently disconnect the cable connectors to separate the two halves of the device.
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Use the Phillips #1 screwdriver to remove the two 1mm screws.
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Carefully release each of the tabs located on the sides of the cube and take out the motherboard.
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Use a pair of tweezers to firmly grip the sides of the connector and pull straight away from the socket. Hold the tweezers closer to the connector to get a better grip.
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Use the Phillips #00 screwdriver to remove the three 1 mm screws securing the camera to the motherboard.
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Remove the camera from the motherboard.
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To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.
To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.
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