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Petcube Play 2 Camera Replacement

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Petcube Play 2 Camera Replacement

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If the camera of your Petcube Play 2 (identified by model number PP2OUS) is malfunctioning, use this guide to replace it.

The Petcube Play 2 comes with a built-in camera that can record and stream videos of your pet to your phone. A defective camera might lead to poor video quality, skipping, or recording failures.

Before using this guide, ensure that there are no connection issues between the Petcube, your Wi-Fi router, and your phone. The Troubleshooting Page covers connection and video quality-related issues and how to address them.

Ensure the Petcube Play 2 is turned off before beginning the replacement process.

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    1. Petcube Play 2 Camera Replacement, Motherboard: crwdns2935265:01crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement, Motherboard: crwdns2935265:01crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement, Motherboard: crwdns2935265:01crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
      • Flip over the Petcube so the rubber bottom faces you.

      • Pull up the rubber layer with an iFixit opening pick to expose the screws underneath.

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      • Remove the four 3.5mm screws from under the rubber cover using a Phillips #1 screwdriver.

      • The glue may cause slight resistance, but the screws should come out with minimal effort.

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    3. Petcube Play 2 Camera Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:03crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
      • Carefully pry off the glass front panel using an opening pick or a spudger.

      • Do not force the front panel off, as it may crack and break.

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    4. Petcube Play 2 Camera Replacement: crwdns2935265:04crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:04crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:04crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
      • Slide off the two covers, starting with the top plastic cover.

      • Slide out the internal assembly from the aluminum casing.

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    5. Petcube Play 2 Camera Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:05crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:05crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
      • Once the internal assembly is removed, a brass cylinder in one corner of the cube's front face will be visible. A screw will be attached to it.

      • Remove the screw with a Phillips #1 screwdriver.

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    6. Petcube Play 2 Camera Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:06crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:06crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
      • Flip the cube onto its side to locate the pull tabs.

      • Using an opening tool, lift each of the five tabs to separate the two halves of the Petcube 2.

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    7. Petcube Play 2 Camera Replacement: crwdns2935265:07crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:07crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:07crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
      • Gently disconnect the cable connectors to separate the two halves of the device.

      • Avoid pulling on the wires to prevent damage to the connectors.

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      • Use a Phillips #1 screwdriver to remove the two 1mm screws.

      • Carefully release each of the tabs on the sides of the cube and remove the motherboard.

      • Be gentle with the tabs. They will break under too much pressure.

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    1. Petcube Play 2 Camera Replacement, Camera: crwdns2935265:09crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Petcube Play 2 Camera Replacement, Camera: crwdns2935265:09crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
      • Use a pair of tweezers to firmly grip the sides of the connector and pull straight away from the socket. Hold the tweezers closer to the connector to get a better grip.

      • If you're having trouble, try rocking the connector side-to-side to loosen it.

      • You can insert the arms of a pair of sharp tweezers into the cutouts and gently push the connector out of its socket.

      • To reconnect the cable, insert the connector into its socket and push on the edges until it's fully seated.

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    2. Petcube Play 2 Camera Replacement: crwdns2935265:010crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:010crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Petcube Play 2 Camera Replacement: crwdns2935265:010crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
      • Use the Phillips #00 screwdriver to remove the three 1 mm screws securing the camera to the motherboard.

      • Remove the camera from the motherboard.

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To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.

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