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Follow this guide to remove and replace the front-facing camera for the Moto X4. In order to access the camera, you must remove the motherboard.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
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Heat an iOpener and apply it to the left edge of the phone for two minutes.
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As you wait, take note of the the following areas:
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Display cable—be careful not to slice too deeply near the edge here, or you may damage the display cable.
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Fingerprint sensor cable—be careful not to slice too deeply near the edge here, or you may damage the fingerprint sensor cable.
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Apply a suction cup to the screen, as close to the heated edge as possible.
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Pull on the suction cup with strong, steady force to create a gap in the seam.
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Insert the point of an opening pick into the gap.
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Slide the opening pick along the edge to slice through the adhesive.
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Leave an opening pick in the seam to prevent the adhesive from re-sealing.
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Heat the top edge of the phone with an iOpener.
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Carefully slice around the corner and through the top edge to separate the adhesive.
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Heat the screen's right edge with an iOpener.
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Be careful not to slice too deeply near the cables to avoid damaging them.
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Use an opening pick to slice along the right edge to separate the adhesive.
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Repeat the previous steps to heat and slice the bottom edge of the phone.
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Carefully lift up the left edge of the screen and cut away remaining adhesives with an opening pick.
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Swing open the screen and prop it up with a small box as you work on disconnecting the flex cables.
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Slide the point of a spudger underneath the fingerprint sensor cable and gently pry up to loosen the cable from the phone.
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Use the point of a spudger to flip up the lock bar on the fingerprint sensor's ZIF socket, near the bottom right of the phone.
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Use tweezers to carefully slide the fingerprint sensor cable out of the socket.
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Use an opening tool to flip up the wide lock bar on the display cable's ZIF socket, near the top right of the phone.
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Use tweezers to carefully slide the display cable out of the ZIF socket.
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Remove the screen.
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Remove the following twenty screws securing the midframe:
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Eleven silver 2.7 mm-long T3 screws
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Nine black 3.6 mm-long T4 screws
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The midframe is still held in place by clips.
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Insert the flat end of a spudger under the right edge of the metal midframe and pry up to loosen the midframe.
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Insert an opening pick in the edge to hold the midframe in place.
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Insert the flat end of a spudger under the lower right edge of the midframe and pry up to release the midframe clip.
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Grasp the lower edge of the midframe and pull the edge slightly to the right, to clear the metal midframe clip.
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Insert the point of an opening pick under the top left corner of the midframe and twist slightly to release the top clip.
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Remove the midframe.
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Align the the midframe's top edge to the phone and press it into position.
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Shift the bottom edge slightly to the left, to maneuver the left metal midframe clip underneath the phone edge.
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Press the midframe's bottom edge into position.
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Insert the point of a spudger underneath the top edge of the battery connector.
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Gently pry up the connector to disconnect the battery.
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Remove the T3 screw that is holding in the motherboard.
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Use flat edge of the spudger to pry up the two blue connectors near the top of the device.
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Use flat side of spudger to pry up connector near the bottom of the device.
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Using a pair of tweezers disconnect the vibrating motors connector near the bottom of the device.
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Carefully pry up the motherboard using the spudger.
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Now carefully peel off the tape on the back of the camera with tweezers.
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Now use the flat edge of a spudger to carefully disconnect the camera from the motherboard.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Motorola Moto X4 Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Motorola Moto X4 Answers community for help.
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