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Use this guide to replace a defective earpiece speaker in your Motorola Moto E4 (XT1762).
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
You’ll need replacement adhesive to reattach components when reassembling the device.
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Insert a fingernail, or spudger, into the notch on the bottom right corner to start separating the phone unit from the back cover.
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Move to the bottom left corner to pry the phone out of the back cover.
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Lift the phone out of the back cover.
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Use a fingernail or spudger to pry at the notch at the bottom end of the battery.
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Lever the battery out of its recess and remove it.
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Remove the seven 3.3 mm Phillips #00 screws.
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Insert an opening pick between the cover and the motherboard at the bottom right corner.
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Slide the opening pick upwards to open the plastic clips.
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Insert an opening pick between the cover and the motherboard at the bottom left corner.
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Slide the opening pick upwards to open the plastic clips.
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Pry up the motherboard cover by twisting the opening pick.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Use a pair of tweezers to peel off the yellow tape of the ZIF connector located on the left of the motherboard.
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Use the edge of a spudger to open the black flap of the ZIF connector.
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Slide the volume button flex cable out of the ZIF connector to disconnect it.
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Use a pair of tweezers to pry up and disconnect the antenna cable located on the left of the motherboard.
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Fold the antenna cable out of the way.
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Use the edge of a spudger to pry up and disconnect the display flex cable located on the bottom left of the motherboard.
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Remove the two 2.9 mm long Phillips #00 screws securing the motherboard.
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Use a spudger to carefully lift the motherboard from the top and fold it towards the battery compartment.
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Use the edge of a spudger to disconnect the interconnect cable from the motherboard.
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Remove the motherboard.
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Apply a heated iOpener for about one minute to the upper part of the display to loosen the adhesive beneath the earpiece speaker.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Use a pair of tweezers to lift the earpiece speaker out of its recess and remove it.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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