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Follow this guide to remove the fingerprint sensor/home button from the Moto Z.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
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Heat an iOpener and apply it to the left edge of the phone for at least 90 seconds.
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In the following steps you will be cutting through the adhesive around the edge of the display assembly.
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To avoid damage, do not cut in the following areas:
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The OLED panel
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The home button
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The flash unit
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Apply a suction cup as close to the heated edge as possible.
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Lift on the suction cup and insert the tip of an opening pick into the gap.
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Carefully slide the tip of the opening pick down and up the side of the phone, making sure not to cut deeper than 1/16" (1.5 mm).
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Once you have separated the adhesive, leave an opening pick in the side to keep the adhesive from resealing.
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Repeat the heating, lifting, and cutting steps for the remaining long edge of the phone.
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Apply a heated iOpener to the top edge of the phone for at least 90 seconds.
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Insert an opening pick into the flash side corner of the phone and carefully slice around the flash unit.
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Once you are done cutting, leave the pick in the corner to prevent the adhesive from resealing.
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Insert an opening pick into the remaining top corner of the phone.
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Carefully slice through the adhesive across the top of the phone.
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Apply a heated iOpener to the bottom edge of the phone for at least 90 seconds.
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Insert an opening pick into a bottom corner and slice towards the home button, stopping before you reach it.
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Once you're done with the corner, leave a pick in place to prevent the adhesive from sealing.
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Repeat the process for the other bottom corner.
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Carefully twist the first opening pick slightly to help release the edge adhesive.
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Repeat the same process for each remaining pick, moving them as necessary and twisting slightly to release the adhesive.
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Lift the earpiece end of the display up to provide access to the display cables.
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Use the point of a spudger to pry the display cable shield up.
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Remove the display cable shield.
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Use the point of the spudger to lift and disconnect the display cable connector from its socket.
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Remove the display assembly.
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After removing all traces of glue and glass from the frame, clean the adhesion areas with 90% (or higher) isopropyl alcohol and a lint-free cloth or coffee filter.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Use tweezers to peel off any tape on the home button connector and home button
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Use the point of a spudger to flip up the home button connector's lock.
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Use tweezers to carefully pull the home button cable straight out of the socket.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Motorola Moto Z Answers community for troubleshooting help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Motorola Moto Z Answers community for troubleshooting help.
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