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Use this guide to remove or replace the screen assembly on a Microsoft Surface Laptop 3 (13.5").
Note: This guide demonstrates how to replace the entire screen assembly. Make sure your replacement part comes with the metal shell and screen hinges. If you have just the panel by itself, follow this guide.
Remember to follow general electrostatic discharge (ESD) safety procedures while repairing your device.
Some photos in this guide are from a different model and may contain slight visual discrepancies, but they won't affect the guide procedure.
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Power down your laptop and unplug any cables.
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Close the laptop.
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Flip the laptop over and place it on your work surface, feet facing up.
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Each foot has a hidden indent that will simplify removal.
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To make sure the spudger is in the indent, insert it at the nearest long edge, pushing parallel to the short edges of the laptop, as shown.
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Insert the pointed end of a spudger underneath one of the two rear feet, at its rear edge.
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Push the spudger underneath the foot and pry up to release it.
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Repeat to remove the second rear foot.
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Insert the pointed end of a spudger underneath one of the two front feet, at its front edge.
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Push the spudger underneath the foot and pry up to release it.
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Repeat to remove the second front foot.
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Note that the front and rear feet are different.
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Note that the front feet are directional and only clip in one way.
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Peel a pad away from its backing, align it over a foot cavity, and press to secure.
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Use a T5 Torx driver to remove the four 3 mm screws in the foot cavities securing the upper case to the device.
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Flip the device over.
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Open the display as far as it will go.
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Grip the top edge of upper case above the keyboard and lift straight up to release it.
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Lift the front edge of the upper case up and away from the laptop, taking care to not strain the keyboard and touchpad ribbon cable underneath.
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Insert the flat end of a spudger underneath one edge of the ribbon cable connector, and pry up to release it.
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Remove the ribbon cable from the motherboard.
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Remove the upper case.
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Set the upper case onto a clean surface, keyboard-side down.
Excellent instructions. Just replaced my upper case. Also thanks for the tip for replacement rubber feet.
What do I do if I accidentally disconnected the ribbon on the keyboard side. I can’t figure out how to reconnect it
Wow - that was easy! Thanks!
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Use a T5 Torx driver to remove the 2.7 mm screw securing the SSD.
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Grip the end of the SSD and pull it away from its board connector to remove it.
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Use an opening tool to pry up the black shield covering the right bank of display connectors.
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Repeat at different points around the shield until it becomes loose.
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Remove the shield.
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Repeat the previous step to remove the remaining shield from the left bank of display connectors.
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Use the flat end of a spudger to pry the first display cable up and out of its socket on the motherboard to disconnect it.
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Disconnect the three remaining display connectors.
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Open the screen as far as it will go.
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While holding the screen steady, use a T6 Torx driver to remove the four outermost 5.9 mm screws securing the screen, two on each side.
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Leave the two innermost hinge screws in place for now, one on each side.
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Slowly tilt the screen until it's approximately vertical.
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While holding the screen steady, use a T6 Torx driver to remove the two remaining 5.9 mm screws securing the screen, one on each side.
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Lift the screen straight up and off of the lower case to remove it.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.
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Where can I find a spare display?
