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Pry open both the right earpad and left earpad carefully with your hands.
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On the left speaker housing, remove the four 4.5 mm screws with a T3 Torx screwdriver.
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Remove the single 3.3 mm Phillips #00 screw.
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Remove plastic cover from the microphone hinge with your hands and clean any debris with a microfiber cloth.
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Desolder the microphone connection from the PCB.
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Remove the microphone.
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Remove the two 4.5 mm Phillips screws that secure the motherboard.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.