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Follow this guide to open your Logitech C920s webcam.
Open your webcam to clean its internals, troubleshoot mechanical problems, or replace a part.
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Before you begin, unplug your webcam, close the mounting clip, and remove the privacy shutter.
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Push an arm of a pair of angled tweezers under one of the rubber pads on the underside of the webcam.
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Slide the tweezers farther under the pad and lift to remove it.
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Repeat the previous step to remove the other pad.
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Use a Phillips screwdriver to remove the four 4.5 mm‑long screws securing the microphone grilles.
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Insert an opening tool in the microphone grille seam on the outer edge of the webcam.
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Slide the opening tool along the seam to release the clips.
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Use your fingers to remove the microphone grille.
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Repeat the process to remove the microphone grille on the other side.
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Use a Phillips screwdriver to remove the eight 8.0 mm‑long screws on the outer edges securing the lens cover.
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Use your fingers to lift and remove the lens cover.
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Tilt the main body of the webcam so its hinges are fully open.
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Use a Phillips screwdriver to remove the five screws securing the hinge mechanism:
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Four 4.8 mm‑long screws
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One 6.0 mm‑long screw
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Tilt the mounting clip so the hinges lift away from the webcam.
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Slide the hinges out of their recess and remove the mounting clip.
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Use tweezers or your fingers to remove the two circular rubber spacers from the outer edges of the webcam.
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Use an opening tool to gently pry up and unclip the left, right, and bottom edges of the plastic inner housing.
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Your webcam is now open, with the internals accessible.
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To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers Community for troubleshooting help.
Reuse or Recycle—Never put discarded electronic parts in household waste. Visit Logitech Recycling to find your nearest recycling points, including the option to mail back old devices to Logitech for free if there’s no convenient solution in your area. You can also take your e-waste to any R2 or e-Stewards certified recycler. And don’t let good working parts or repaired devices die a slow death in your sock drawer—pass them along to someone who can use them.
Share your experience—Leave a comment here or send your feedback directly to Logitech at repair@logitech.com to help shape future repair guides and product design.
