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The SSD is where a computer stores information, including the operating system. If your hard drive is damaged, it can cause a variety of problems including crashes and (in Windows computers) the infamous blue screen.
This guide will run you through how to open your HP 14-SMB Chromebook, disconnect the battery and take out the hard drive.
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Lay the laptop down with the lower case facing up.
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Remove eleven screws using a Phillips screwdriver.
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Remove the two rubber stoppers, then remove the two Phillips screws.
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Flip the laptop over and open the lid.
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Insert an opening pick into the seam between the keyboard and chassis.
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Slide the opening pick a few centimeters along the seam to begin to release the clips.
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Once there's enough space in the seam, insert an opening tool into the seam.
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Pry around the entire perimeter of the keyboard until it fully releases.
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Lift the keyboard perpendicular to the laptop.
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Flip up each of the the two black ZIF locking flaps that secure the keyboard and trackpad ribbon cables to their motherboard sockets.
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Disconnect the keyboard and trackpad ribbon cables.
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Remove the keyboard.
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Use your fingernail or the flat end of a spudger to gently disconnect the battery connector from its motherboard connector.
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Use a Phillips #0 screwdriver to remove the three screws that secure the battery.
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Lift the battery up and out of the chassis.
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Remove the three Phillips screws that secure the motherboard.
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Use your fingernails or the flat end of a spudger to disconnect the speaker and fan connectors from their motherboard sockets.
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Flip up the black ZIF locking flaps of any ribbon cables connected to the motherboard.
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Disconnect the ribbon cables.
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Use your fingernails to disconnect the white connector on the underside of the motherboard.
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Disconnect the two wireless card antenna cables.
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Pull the wireless card directly out of its motherboard port.
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Pull the motherboard a few millimeters to the right to unseat the ports from the chassis.
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Turn the motherboard over.
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Remove the single Phillips screw that secures the SSD.
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Pull the SSD directly out of its motherboard port.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.