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Use this guide for the removal and replacement of the HP 14-dq5009nr Wi-Fi Card. If your HP 14-dq5009nr is experiencing connectivity issues, use this step-by-step guide to ensure a smooth and safe experience.
A Wi-Fi card is a small internal component responsible for providing wireless connectivity to the internet via Wi-Fi networks. In this model, the card supports Wi-Fi 6 and Bluetooth 5.2. A faulty Wi-Fi card can cause dropped connections, inability to detect networks, or poor signal quality.
Before replacing the Wi-Fi card, confirm whether it's the source of your issue. Common symptoms include:
- No Wi-Fi networks showing up
- Frequent disconnections
- Wi-Fi card not appearing in Device Manager
Safety Information
- Power Off and Disconnect Battery: Always power off the laptop completely and disconnect the battery before attempting repairs to avoid electric shock or shorting internal components.
- Electrostatic Discharge: Use an ESD-safe work surface and wrist strap to avoid damaging sensitive internal electronics.
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Peel the rubber feet off the bottom casing to reveal hidden screws.
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Use a Philips #0 screwdriver to remove the eight screws from the back case.
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Six 7 mm-long screws.
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Two 4.8 mm-long screws
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Use a plastic opening tool to separate the back case from the palmrest keyboard assembly. Gently pry the back cover from the device.
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Use a Phillips #0 screwdriver to remove the four 3 mm screws that secure the battery to the chassis.
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Angle the battery up slightly and gently pull it from the socket on the motherboard.
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Slide a thin, ESD-safe pry tool or angled tweezers under the metal neck of the Wi-Fi connector (as close to the head as possible) and lift straight up from the board.
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Use the Phillips #0 screwdriver to remove the single 3 mm screw from securing the Wi-Fi card to the motherboard.
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Grip the end of the Wi-Fi card and pull it away from the connector to remove it.
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To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.
To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.
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University of North Texas, Team 1-7, Kilpatrick Spring 2025 crwdns2935289:0University of North Texas, Team 1-7, Kilpatrick Spring 2025crwdne2935289:0
UNT-KILPATRICK-S25S1G7
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