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Follow this guide to replace the touchpad in your Sony PlayStation DualSense V5 controller.
If your controller's touchpad is non‑responsive, sticking, or not clicking, you may need to replace the touchpad.
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Insert an opening pick underneath the middle trim at the bottom-right corner of the controller to release the clips securing it to the case.
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Slide the opening pick along the lower-right edge of the middle trim to release the clips securing it to the case.
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Insert an opening pick underneath the middle trim at the bottom-left corner of the controller to release the clips securing it to the case.
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Slide the opening pick along the lower-left edge of the middle trim to release the clips securing it to the case.
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Use your fingers to lift up the bottom edge of the middle trim to release the remaining clips.
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Lift the middle trim over the joysticks to remove it.
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With one hand, grip the controller and use your thumb to hold down the left trigger.
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With your free hand, insert the flat end of a spudger between the L1 and L2 buttons.
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Use the spudger to gently pry the L1 button away from the controller and remove it, holding your finger over the button so it doesn't eject.
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Repeat the previous step to remove the R1 button.
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Use a Phillips screwdriver to remove the two 6.4 mm screws securing the bottom corners of the lower case.
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Use a Phillips screwdriver to remove the two 6.4 mm screws behind the L1 and R1 buttons.
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Use the point of a spudger to release the two clips on either side of the headset jack.
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Insert the flat end of a spudger between the front and rear shells near the bottom of the left edge.
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Slide the spudger along the left edge and gently pry the shells apart to release the clips.
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Repeat the previous step on the right edge to release its clips.
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Lay your controller upside down so the joysticks are on your work surface.
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Hold the controller down with your fingers and use your thumbs to lift the rear case away from the controller to fully separate it.
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Remove the rear case.
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Swing the battery out of its recess so you can access its connector, making sure to not strain the cables.
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Keep the battery supported so it doesn't fall during the next step.
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Use a pair of angled tweezers to firmly grip the short sides of the battery connector.
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Rock the connector side‑to‑side to walk it out of its socket and disconnect it.
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Remove the battery.
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Use tweezers to grip the lower microphone cable's plastic tab and pull it straight out of the socket to remove the microphone.
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Use a Phillips screwdriver to remove the 6.5 mm‑long screw securing the battery bracket.
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Use tweezers to grip the hard plastic section of the right trigger ribbon cable and pull the cable straight out of its socket to disconnect it.
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Repeat the previous step to disconnect the three other ribbon cables that connect to the motherboard.
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Use your fingers to gently push the joysticks through their cutouts on the shell to separate the motherboard.
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Carefully flip the motherboard down so the joysticks are facing up.
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Use your fingers or tweezers to remove the speaker.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the midframe.
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Carefully lift the midframe and motherboard up and out of the front case.
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Use your fingers to push down on the front of the touchpad until it detaches from the shell.
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Swing the bottom of the touchpad up and away from the controller to remove it.
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Insert the touchpad through the back of the case and hook the top edge into place.
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Push the bottom edge of the touchpad firmly into place, making sure the circular alignment posts snap into place and are sitting flush in their cutouts.
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Check the front edge of the touchpad and make sure the thin strip of plastic on the front shell isn't wedged under the touchpad. If it is, remove the touchpad and reinsert it so the thin strip is parallel to the touchpad.
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Use a Phillips screwdriver to remove the 6.5 mm‑long screw securing the touchpad.
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Use your fingers to pull up the left side of the touchpad to unclip it.
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Slide the right side of the touchpad out from its clip and remove it.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
