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Follow this guide to replace the buttons (directional, action, create, options, and PS) in your Sony PlayStation DualSense V5 controller.
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Insert an opening pick underneath the middle trim at the bottom-right corner of the controller to release the clips securing it to the case.
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Slide the opening pick along the lower-right edge of the middle trim to release the clips securing it to the case.
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Insert an opening pick underneath the middle trim at the bottom-left corner of the controller to release the clips securing it to the case.
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Slide the opening pick along the lower-left edge of the middle trim to release the clips securing it to the case.
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Use your fingers to lift up the bottom edge of the middle trim to release the remaining clips.
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Lift the middle trim over the joysticks to remove it.
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With one hand, grip the controller and use your thumb to hold down the left trigger.
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With your free hand, insert the flat end of a spudger between the L1 and L2 buttons.
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Use the spudger to gently pry the L1 button away from the controller and remove it, holding your finger over the button so it doesn't eject.
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Repeat the previous step to remove the R1 button.
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Use a Phillips screwdriver to remove the two 6.4 mm screws securing the bottom corners of the lower case.
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Use a Phillips screwdriver to remove the two 6.4 mm screws behind the L1 and R1 buttons.
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Use the point of a spudger to release the two clips on either side of the headset jack.
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Insert the flat end of a spudger between the front and rear shells near the bottom of the left edge.
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Slide the spudger along the left edge and gently pry the shells apart to release the clips.
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Repeat the previous step on the right edge to release its clips.
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Lay your controller upside down so the joysticks are on your work surface.
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Hold the controller down with your fingers and use your thumbs to lift the rear case away from the controller to fully separate it.
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Remove the rear case.
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Swing the battery out of its recess so you can access its connector, making sure to not strain the cables.
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Keep the battery supported so it doesn't fall during the next step.
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Use a pair of angled tweezers to firmly grip the short sides of the battery connector.
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Rock the connector side‑to‑side to walk it out of its socket and disconnect it.
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Remove the battery.
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Use tweezers to grip the lower microphone cable's plastic tab and pull it straight out of the socket to remove the microphone.
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Use a Phillips screwdriver to remove the 6.5 mm‑long screw securing the battery bracket.
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Use tweezers to grip the hard plastic section of the right trigger ribbon cable and pull the cable straight out of its socket to disconnect it.
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Repeat the previous step to disconnect the three other ribbon cables that connect to the motherboard.
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Use your fingers to gently push the joysticks through their cutouts on the shell to separate the motherboard.
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Carefully flip the motherboard down so the joysticks are facing up.
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Use your fingers or tweezers to remove the speaker.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the midframe.
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Carefully lift the midframe and motherboard up and out of the front case.
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Use tweezers or your fingers to remove the Options and Create buttons.
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Use tweezers or your fingers to remove the three silicone pads covering the Action, PS, and Directional buttons.
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Use tweezers or your fingers to remove the Action, PS, and Directional buttons.
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Alternatively, you can slowly flip the front case over to let the buttons fall out.
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To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
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