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Use this guide to replace a broken screen on your Dell Latitude 7490.
Note: This guide shows how to replace the screen assembly, including the display panel, plastic bezel, exterior case, camera, and sensors as one unit. This guide is not for the display panel itself.
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Unplug all cables and fully shut down your laptop.
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Flip your laptop over so the rubber feet strips are facing up.
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Use a Phillips screwdriver to fully loosen the eight captive screws securing the back cover.
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Insert the long side of an opening pick between the top right corner of the back cover and frame.
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Pry the back cover up to release the clips securing the top right corner.
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Slide the opening pick down the right edge and around the bottom right corner to release the clips.
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Slide the opening pick along the front edge and up to the top left corner to release the remaining clips securing the back cover.
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Remove the back cover.
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Grip the plastic tab on the battery connector and pull straight up to disconnect it.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Use a Phillips screwdriver to remove the 3.5 mm‑long screw securing the WLAN card and its bracket.
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Use tweezers or your fingers to remove the WLAN card bracket.
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Insert an arm of your angled tweezers under the metal neck of one the WLAN card's coaxial connectors.
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Gently lift as close to the head as possible to disconnect the cable.
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Repeat the process for the second antenna cable.
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Pull the WLAN cables out of their rubber routing grooves and reposition them out of the way, over the left side of the laptop.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Use blunt nose tweezers to firmly grip the antenna cable by the tape just below its connector.
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Pull the connector straight out of its socket.
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Grip the IR cable by its tape and pull it out of its socket.
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Use a Phillips screwdriver to remove the 5.7 mm‑long screw securing the display cable bracket.
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Remove the display cable bracket.
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Grip the plastic tab on the display cable connector and pull straight up to disconnect it.
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Grab the antenna and display cables and reposition them out of the way, over the right side of the laptop.
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Before continuing, clear your work surface. Consider putting something soft under the display to prevent damaging it.
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Open your laptop until it's completely flat.
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Flip your laptop over and lay it screen-side down on your work surface.
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Use a Phillips screwdriver to remove the six 4.7 mm‑long screws securing the hinges.
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Lift the screen straight up and remove it.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
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It works but I am afraid to pull the display cable. It's too strong and i am constantly afraid I might break it and even break the motherboard by pulling it. I tried to pull a little hard and the mother board made a small noise and I thought it was sound of breaking. So, I stopped. Thanks for the guide but I will still take to a repair shop.
Did they have the scream on hand or was it hard to get when you took it to the shop?
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