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Use this guide to replace the top buttons on your device.
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Remove the (6) six 1.5 cm Phillips screws holding on the bottom cover of the speaker using a Phillips #0 screwdriver.
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Lift the cover straight up and set the cover to the side.
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Gently pull the white ribbon from the connector on the top side of the motherboard.
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Remove the (4) four 1.5 cm screws connecting the motherboard to the speaker.
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Remove the (2) two 1 cm screws connecting the motherboard to the speaker.
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Remove the white cable by pressing on the side of the connector with a tab and pulling backwards.
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Gently pull the thinner white ribbon located towards the center of the board.
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Squeeze the plastic sides of the plug and pull straight down to remove this ribbon.
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After removing the two ribbons, completely remove the motherboard and set it to the side.
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To remove the side panel from the speaker, lift the top of the sides from the slots.
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After completing the previous step, pull gently straight up to remove the side.
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Repeat on both sides of the speaker.
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Remove the (2) two 1.5 cm screws circled in picture one.
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Rotate the speaker to its side and remove the (2) two 1.5 cm screws circled in picture 2. Remove these screws on either side of the speaker.
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After all screws are removed, gently remove the cover from the speaker as shown in picture 3.
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After lifting the cover, you will see two ribbons attaching the cover to the speaker. Gently remove these ribbons by pulling straight down.
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Place the fully separated cover face down on a surface.
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Using a star bit screwdriver, remove the three screws circled in picture 1.
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Unplug the plug boxed in on picture 1.
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Gently push out the button board from the top of the cover.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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USF Tampa, Team S11-G3, Passmore Fall 2017 crwdns2935289:0USF Tampa, Team S11-G3, Passmore Fall 2017crwdne2935289:0
USFT-PASSMORE-F17S11G3
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where did you get the buttons?
looking for the buttons as well. please advise
Yes, how do we get the replacement part?
Hi Daniel, hope you call help, the two small ribbons attached to the speaker are the attached where?
Thank you Alexander
I accidentally broke the ribbon cable while cleaning the front mesh panel. Can you please suggest exact specification for Ribbon cable attached to the cover of the speaker. For your reference please see image in step 8 of Bose SoundTouch 20 Buttons Replacement
Need the image showing where the 2 FFC Cables connect on the main system. As I need to know where they attach at the other ends?
