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Blackberry PRIV Display Assembly Replacement

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  1. Blackberry PRIV Display Assembly Replacement, Rear Casing: crwdns2935265:01crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement, Rear Casing: crwdns2935265:01crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement, Rear Casing: crwdns2935265:01crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Look for the two small holes at the top of your device.

    • Use a SIM eject tool to push down into the holes which lifts the SIM and SD trays.

    • Pull the trays up and out of the device.

  2. Blackberry PRIV Display Assembly Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:02crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:02crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Insert an opening pick in the seam between the rear casing and chassis. Apply downward pressure to pry the casing upward.

    • Follow this procedure for only the right, left, and top side of the casing.

  3. Blackberry PRIV Display Assembly Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:03crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:03crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Remove the rear casing by sliding the case down and out.

  4. Blackberry PRIV Display Assembly Replacement, Battery: crwdns2935265:04crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Blackberry PRIV Display Assembly Replacement, Battery: crwdns2935265:04crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
    • Remove the two 3.3 mm T4 Torx screws that secure the battery connector.

    • There may be a plastic protector covering the circuit board and battery. Remove the plastic protector to begin.

  5. Blackberry PRIV Display Assembly Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:05crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
    • Use an opening tool to lift and disconnect the battery connector.

  6. Blackberry PRIV Display Assembly Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:06crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:06crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Pull on the plastic tab to remove the battery from the device.

    • For easier removal, use a blow dryer to warm the battery glue.

    • Be careful to not overheat the battery or puncture the battery as lithium batteries are dangerous.

  7. Blackberry PRIV Display Assembly Replacement, Rear-Facing Camera: crwdns2935265:07crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Remove the seven 3.3 mm T4 Torx screws that secure the motherboard.

  8. Blackberry PRIV Display Assembly Replacement: crwdns2935265:08crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:08crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:08crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Remove the two 3.3 mm T4 Torx screws that secure the speaker casing.

    • Lift and remove the speaker casing.

  9. Blackberry PRIV Display Assembly Replacement: crwdns2935265:09crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:09crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:09crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Remove the one 3.3 mm T4 Torx screw that secures the headphone jack.

    • Lift and remove the headphone jack.

  10. Blackberry PRIV Display Assembly Replacement: crwdns2935265:010crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:010crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:010crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Use an opening tool to lift and disconnect the three press connectors.

  11. Blackberry PRIV Display Assembly Replacement: crwdns2935265:011crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:011crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:011crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Lift the motherboard from the device.

    • Do not pull the circuit board with too much force as there is a strip connected under.

    • Using two fingers, pinch the on the strip as close to the connector as possible.

    • Lift and disconnect the connector from the motherboard.

  12. Blackberry PRIV Display Assembly Replacement: crwdns2935265:012crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:012crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:012crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Turn the motherboard around.

    • Use an opening tool to lift and disconnect the camera connector.

  13. Blackberry PRIV Display Assembly Replacement: crwdns2935265:013crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:013crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
    • Lift and remove the camera from the circuit board.

  14. Blackberry PRIV Display Assembly Replacement, Display Assembly: crwdns2935265:014crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Blackberry PRIV Display Assembly Replacement, Display Assembly: crwdns2935265:014crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
    • Remove the headphone jack.

  15. Blackberry PRIV Display Assembly Replacement: crwdns2935265:015crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:015crwdnd2935265:02crwdnd2935265:02crwdne2935265:0
    • Remove the eight 1.7 mm T4 Torx screws that secure the keyboard to the screen.

    • When reassembling, make sure to use these same 1.7 mm screws because not doing so can impede the keyboard's sliding ability.

  16. Blackberry PRIV Display Assembly Replacement: crwdns2935265:016crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:016crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Blackberry PRIV Display Assembly Replacement: crwdns2935265:016crwdnd2935265:03crwdnd2935265:03crwdne2935265:0
    • Carefully lift the keyboard from the screen.

    • Make sure when lifting the keyboard, the screen connectors come out of the keyboard's metal slit because not doing so can cause damage.

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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.

Benjamin Olvera

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