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Use this guide to replace a broken phone connector on your Backbone One.
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Use a Phillips screwdriver to remove the four 5.9 mm-long screws.
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Lift up the upper cover of the controller.
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Swing the upper cover over and place it on the controller case.
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Use a Phillips screwdriver to remove the two 4.8 mm-long screws securing the phone connector.
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Use your fingers to thread the phone connecter through the opening in the plastic cover at the right side of the rear cover.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Use a pair of tweezers to disconnect the first phone connector cable from the mainboard.
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Use a pair of tweezers to disconnect the second phone connector cable from the mainboard.
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Remove the phone connector cable.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
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Where can i buy a new part
Unfortunately we haven't found any replacement parts yet. If you find a website that offers replacement parts feel free to share your experience with us.
Where can I find the connector
My son bent the connector cable. Where do I buy a new one?
Please update as soon as possible!
