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If your Arlo Pro 2 camera is damaged, blurry, or not providing a video feed, follow this guide to replace the devices camera lens.
If the Arlo camera has fallen or been interfered with it may be not show a clear picture on the connected device.
Before using the guide, disconnect the Arlo Pro 2 camera from the device and power it off.
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Press the release button on the camera and gently pull apart the casing to open the device.
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Remove the battery from inside the case.
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Use a T5 Torx screwdriver to remove the four 7 mm screws securing the camera case.
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Carefully pull the outside of the case apart from the internal case to remove the camera components from the outside casing.
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Use a Phillips #00 screwdriver to remove four 4 mm screws connecting the daughterboards to the motherboard.
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Seperate the daughterboards from the motherboard and camera casing.
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Use a Flathead 4 mm screwdriver to remove the four 7 mm screw posts connecting the motherboard to the case.
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Carefully pull the motherboard apart from the camera casing.
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Disconnect the white cord from the port on the motherboard, by gently pulling away from the port to fully isolate the motherboard from the case.
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Use a Philips #00 screwdriver to remove the four 4 mm screws on the back metal plate holding the daughterboards together.
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Slide out a small metal retainer bracket from in between the daughterboards.
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Pull apart the daughterboard containing LEDs from the other daughterboard.
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Separate the daughterboard containing the camera piece from the metal backing.
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Use a Philips #00 screwdriver to remove the two 5 mm screws on the back of the camera daughterboard to disconnect the camera piece from the daughterboard.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.