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Use this guide if you have no sound or distorted sound when using the Anker Soundcore Motion Boom Plus. This step-by-step guide will safely remove and replace the subwoofer and restore the device to its best performance. Before continuing to the guide, ensure that the device is powered off and use the tools listed to avoid damaging sensitive parts of the device.
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Insert an opening tool into the seam between the speaker grille and the chassis.
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Pry the tool around the top, bottom, and sides until the grille fully releases.
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Remove the grille.
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Remove the two passive radiators on either side of the device.
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Remove the sixteen 14 mm Phillips screws, eight on each end of the speaker.
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Gently remove the handle from the device by clicking off the handles from the sides and then pulling it off.
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Flip the speaker onto its side and use a spudger to remove the two rubber feet on the bottom of the device.
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Remove the eleven 13 mm Philips screws that secure the driver housing.
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Remove the two 14 mm Phillips screws located on each side of the handle, near the clip points.
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Remove the four 14 mm Philips screws on the top of the device.
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Insert a spudger into the seam on top of the device.
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Gently pry the casing open.
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Disconnect each of the three cables by gently pulling the connectors out of their sockets.
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Remove the four 11 mm Phillips screws securing the right subwoofer.
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Gently pull the subwoofer out of the device.
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Detach the cables connected to the subwoofer.
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Remove the right subwoofer.
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Repeat the previous two steps for the left subwoofer.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.