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  1. *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Plug the device into a computer: step 1, image 1 of 2 *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Plug the device into a computer: step 1, image 2 of 2
    • Clearing a unknown password while keeping the data intact is beyond the scope of this guide.

    • Plug your device into your computer. Use the correct cable for your device.

  2. *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Mount the device in iTunes: step 2, image 1 of 1
    • Some devices and firmware do not show up in iTunes while locked with a password. This is expected.

    • Since this is a used device, the previous owner's name has been blurred.

    • Once the device is plugged in, verify it shows up in iTunes. The device will not sync while it is locked, but this is expected.

  3. *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Reset the device: step 3, image 1 of 2 *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Reset the device: step 3, image 2 of 2
    • Reset the device. Hold both the power and home buttons down at the same time. Do this until the device screen turns black.

    • This is the power button.

    • This is the home button.

  4. *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Put the device in recovery mode: step 4, image 1 of 2 *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Put the device in recovery mode: step 4, image 2 of 2
    • This screen may vary based on the version of iOS and device model. Some show the iTunes icon, while others show a computer.

    • Once the Apple logo shows up on the screen, let go of the power button. Hold the home button until the recovery mode screen comes up.

  5. *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Restore the device: step 5, image 1 of 3 *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Restore the device: step 5, image 2 of 3 *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Restore the device: step 5, image 3 of 3
    • If you have done the previous steps correctly, the device will show in iTunes, but prompt it is in recovery mode.

    • Click Restore iPod/iPhone/iPad and then Restore and Update. Agree to the EULA.

    • Once you agree to the EULA (not shown), iTunes will download the latest firmware. Your device will be restored once this is finished.

  6. *OBSOLETE* *Pre iPhone 7/7th Gen Touch* How to access Recovery Mode, Set up the device: step 6, image 1 of 1
    • Restoring from a backup is NOT recommended. These backups may contain also contain a password, which will force you to repeat this procedure. Delete all existing backups known to have the passcode once restored.

    • Once the device is restored, set it up as a new device. Make a new backup to use moving forward.

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Nick

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Community

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crwdns2917036:010crwdne2917036:0

So what happens when this dosen't work?

Ashanti Lewis - crwdns2853112:0crwdne2853112:0

you are a life saver!!!! thank you so much!

laranishino - crwdns2853112:0crwdne2853112:0

This worked. You must continue to hold the home and power button until the apple logo shows up. Once it shows up, hold the home key. Your iTunes will then have a couple prompts.

Ross Kellman - crwdns2853112:0crwdne2853112:0

A couple days ago, I bought myself a used iPhone 3G for $25. It didn’t have a SIM card, but I was able to connect it to my MacBook Pro, fire up iTunes, and basically load the same songs that are on my iPod on it. I was even able to download and install an app I had downloaded from the programmer’s website a few years ago I was sure hadn’t been updated.

All good so far … until I decided to add a password, and then decided that maybe updating the phone’s OS might be a good idea. The password was the same as that of my iPod … but after the update, suddenly I “typed in the wrong pass code.”

After fighting with that for a few hours, I did the restore bit … but now, since there is no SIM card (did I mention I have three phones? No need for another), I can’t get back to where I was before the stupid software update and now I have a phone I can’t use for the purpose for which I bought it.

Thanks, Apple.

That said, any ideas on how to get past that SIM card issue?

G.D. Warner - crwdns2853112:0crwdne2853112:0

Okay, so I got on eBay and bought a SIM card “for testing purposes” for about three bucks. It may or may not work, but it should at least get me past the “Dude. You Need a SIM Card” error.

We’ll see how that goes.

G.D. Warner -

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