Samsung Gear VR with Controller Repair

For additional help on the Samsung Gear VR with Controller, check out the device's troubleshooting page.

The Samsung Gear VR with Controller (Model number: SM-R324NZAAXAR) was released to the public in April 2017 as a device used to create virtual reality out of a phone screen. By connecting any of the compatible Samsung phones (Galaxy S9, S9+, Note8, S8, S8+, S7, S7 edge, Note5, S6 edge+, S6, S6 edge, A8 Star, A8, and A8+), users can experience virtual reality.

The headset weighs .76 lbs and has a black, plastic exterior. It provides 360 degrees of viewing and allows for 2D and 3D content. The Samsung Gear VR connects to the phone via USB Type-C or Micro USB. A touchpad and back button are located on the right side of the headset.

The Gear VR also includes a small, lightweight controller that delivers a fast and easy way to interact with content. The controller has a wrist strap for secured grip and comfort.

Samsung has released six versions of the Samsung Gear VR headset. The SM-R324 is the second most recent model released. The newest model (SM-R325) has greater phone compatibility.

Headset

• Dimensions: 207.1 x 120.7 x 98.6mm
• Weight: 345g
• Lens (Field of view (FOV)/Interpupilary distance (IPD)/Eye relief): 101˚/62mm (fixed)/10mm
• Sensor: Gyro sensor/Proximity sensor
• Phone Connection: USB Type-C & Micro USB
• Compatible models: Galaxy Note9*, S9, S9+, Note8, S8, S8+, S7, S7 edge, Note5, S6 edge+, S6, S6 edge, A8 Star, A8, A8+ (Galaxy Note9 is only compatible with Gear VR model number SM-R325NZVC.)
• Additional USB Port: USB Type-C for power connection, OTG USB memory, 3rd-party controller

Controller

• Dimensions: 48.1 x 38.2 x 108.1mm
• Weight: 64.3g (including battery and strap)
• Sensor: Gyro sensor/Accelerometer/Magnetic (sampling Rate : 208Hz)
• Indicator: 3-color LED * 1ea
• Battery: AAA battery * 2ea (1000mAh, up to 40 days when used on average 2 hours a day)
• Bluetooth: BT 4.2 BLE private profile
• Compatible OS: Android Lollipop 5.0 or later

Source: Samsung Gear VR Specs

Wikipedia: Samsung Gear VR

Samsung's Official Page

Amazon Product Page

Samsung Gear VR Customer Review