crwdns2944944:0HP ProBook 640 G3 Repaircrwdne2944944:0

The HP Probook 640 G3, part of the greater Probook family by HP, is a laptop released in June 2018. Laptops being self-contained portable computers with the screen and keyboard directly integrated into the device. The Probook line itself was introduced in 2009 as a middle of the line option for those seeking a device with which to do business. The 640 G3 continues with this design with the intent of offering professional level performance, but notable diverges in price, sporting a $1400+ price point at initial release. In the modern era, due to the device being discontinued in 2022, you can expect to find a refurbished version for a price point of $200.

While the price point is low and the user reviews are middling to flattering, the device is not without issue. In 2019, The HP Probook 640 G3 was included in a battery recall in 2019, due to issues with overheating and potential fire hazards. Notably the recall was for the battery itself and not the entire laptop, setting a precedent that the rest of the computer is in proper working order. Overall, the HP Probook 640 G3 occupies a relatively modest place in the overall history of HP laptops.

Almost all HP ProBook devices have a distinct “hp” logo on their back cover, as well as a little logo on the bottom of the screen frame. The HP ProBook 640 G3 has both design choices. To be fully sure, you can check the bottom of the device where you’ll find the manufacturing details, serial number, warranty, and the model's name within an indented rectangle at the bottom of the screen.

General:

Display Type: LED-backlit HD/Full HD, anti-glare
Screen Size: 14" diagonal
Resolution: 1366 x 768 (HD) or 1920 x 1080 (FHD), depending on model
Wireless Connection: Wi-Fi 802.11ac, Bluetooth 4.2

Processor and Chipset:

Processor: Intel Core i5, 7th Gen
Chipset: Integrated Intel chipset

Memory/Storage:

Installed RAM: 8GB, or 16GB DDR4 (dual channel)
Supported RAM: Up to 32GB DDR4-2133 SDRAM (2 SODIMM slots)
Storage: 128GB/256GB/512GB M.2 SATA or PCIe SSD, up to 1TB HDD

Graphics and Video:

Integrated Graphics: Intel HD Graphics 620/630
Discrete Graphics: None
External Display Support: VGA, DisplayPort 1.2, supported via dock

Audio:

Audio: Stereo speakers, dual microphone array, HD audio with integrated speaker amp
Microphone Operation Mode: Stereo
Microphone Features: Noise reduction

Battery:

Technology: Lithium ion
Battery Type: HP Long Life 3-cell, 48 Wh Li-ion polymer battery (manufacturer-specific)
Details: Up to 9 hours depending on usage (official rating)

System Requirements for PC Connection:

Operating System Support: Windows 10 Pro, Windows 7 Pro (downgrade rights), Windows 11 (with supported updates)
Peripheral Devices: USB 3.1 Gen 1 (x2), USB Type-C (x1), RJ-45, SD card reader, headphone/mic combo jack

Webcam and Security:

Video Capture: 720p HD webcam
Camera Features: Fixed focus, supports facial recognition login (Windows Hello with optional IR sensor)
Security Features: Fingerprint reader (optional), TPM 2.0, smart card reader (optional), HP BIOSphere, HP Client Security

Features:

Audio recording, multi-format card reader, USB charging, HP Fast Charge, multi-layered security, HP DriveLock
Other Built-in Apps: HP ePrint, HP Recovery Manager

Keyboard/Pointing Device: