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The Nokia E71 is a smartphone from the Eseries range with a QWERTY keyboard targeting business users worldwide. It was released in 2008.

Why is my camera not working?

So I have an E71, but the rear camera doesn't work, when I click the camera app, it says "Camera: Feature Not Supported". It came twice before, but went away after a while (couple of days), but it has happened again, and it's been like this for 4 months. I also have another camera app, and tried it, but it says the app isn't supported, I'm guessing because it thinks there is no camera, and the app needs a camera to work. Bluetooth doesn't work either, when I click turn On Bluetooth, it just says "Unable to perform Bluetooth operation". I think these both are because of a ribbon connection problem, so I tried adding a bit of pressure onto the camera, and nearby areas, I've tried that many times, but it never worked. Does anyone have any idea why this is happening? Could it just be a ribbon connection problem or the actual camera hardware failing? Thanks a lot!

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@ryrhwsbzyrrv0tg most likely this is an issue with the camera module. Yes, it is possible that the camera flex may have torn etc., but it's a fairly short flex and those usually do not tear easy. I would consider that you may have to replace the camera module. Time to disassemble your phone and to take a look. To do that, you can use the guide from here Disassembling Nokia E71 Complete disassembly or you can also download the two SM manuals as well as the Schematic manual for your phone from this page SM under the Documents header. Now, before taking it apart, check the Camera Troubleshooting and the Bluetooth chapter form the SM. It will allow you to test the hardware (not so much for the BT but definitely the camera). Pay particular attention to the flowcharts on page 17 and 18. Let us know what you find out.

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