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The Xiaomi Redmi 9C is a low-budget smartphone by Xiaomi released June 2020. It has a 6.53" IPS LCD display, a 13 MP main camera, a 5000 mAh battery, and runs on a Helio G35.

Fingerprint option not there

Fingerprint option not there

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@chintuiskpal it would be a lot easier and quicker if you would have told us what you have already checked and what you have already tried to fix this,. Anyhow, here it goes.

First you need to check if the motherboard can see the fingerprint sensor at all. Open your phone dialer and enter *#*#6484#*#*to access the hidden hardware testing menu. Scroll down and select the Fingerprint sensor test. If it fails or shows that the device is not found, you have a hardware issue. That could be a bad fingerprint sensor or the flex cable for it. You will have to check those things first.

Since iFixit does not yet have any guides for this use something like this video}to work on your fingerprint sensor.

While you work on your phone, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person who has the same issues with their device. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.

Repair is War on Entropy!

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Chintu Iskpal crwdns2934231:0crwdne2934231:0
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