1 Problems with making calls
I had an iPhone 13 previously used and it set in the box for about a year and I decided to use it again I activated via eSIM and now when I make calls it’s constantly breaking up when making calls I contacted my carrier and they say it is an issue with the phone not an issue on their end what can I do to fix this I’ve tried resetting and resetting carrier setting with no change.
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
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Hi @kylej54619
Does the problem still occur if you connect a known working, compatible charger to the phone and then make/receive calls?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
It does it every time it even does it when connected to WiFi with WiFi calling on it does it when connected to 5g or LTE
crwdns2934271:0crwdnd2934271:0 Kyle j crwdne2934271:0
@kylej54619
Does the person you call say that you're voice is breaking up when on a call or is it OK?
Just wondering if it is a reception or transmission problem. Does it happen when using the phone in loudspeaker (aka hands free) mode?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Yes when talking to literally anyone it will just be quiet sometimes like I’m not speaking when I am
or they will hear bits and pieces of me talking then sometimes it will go for a while and everything will be heard just fine
crwdns2934271:0crwdnd2934271:0 Kyle j crwdne2934271:0
I can literally be in town with full service 5g and it will happen
crwdns2934271:0crwdnd2934271:0 Kyle j crwdne2934271:0
crwdns2934273:01crwdne2934273:0