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Bright spotlight on screen

Looks like a spotlight on the lower half of screen.

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Haydee, it would really help if we could see a picture of what's going on with your TV. This guide shows how to add a picture to your question so we can see what you see.

Adding images to an existing question

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Hi @haydeemato

Sounds like one of the LED backlights diffusers in the panel has come loose and has fallen down, allowing the direct light from a LED backlight to shine on the screen.

Here are a couple of videos that show what is involved in gluing it back into position.

video 1, video 2

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Haydee Mato crwdns2934231:0crwdne2934231:0
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