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Silver HP laptop with a 15.6-inch screen. Identifiable by model number dy2024nr.

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I cannot reset my laptop

Help I cannot reset my laptop I cannot boot the recovery screen! Need help asap! Just keeps on restarting and saying that I need to restart it needs repair critical process died. Pls

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有可能是cpu出现了问题，或者是硬盘的问题，可以用u盘重新装一个系统，看一下是否可行

The problem could be with the CPU or the hard drive. You could try reinstalling the system using a USB drive to see if that works.

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Your laptop has a serious error and keeps restarting. Try turning it off, then press F8 or F11 to enter recovery. If that doesn’t work, use a Windows USB to repair or reset it. It could also be a hardware problem.

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Albert noteinstein crwdns2934231:0crwdne2934231:0
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