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The Asus K55VD has a 3rd generation Intel®️ Core i5 processor and NVIDIA®️ GeForce 600M graphics with Microsoft DirectX 11. Its body features an aluminum body with a textured top finish, available in an array of colors.

Unknown USB descriptor request failed

I just recently installed a SSD in my laptop and there's this bugging me all of a sudden. The USB port near the audio jack has this problem and it wont let me plug in USB devices let it be Hard drives or Printer cables. How do I fix this? :<

[Windows has stopped this device because it has reported problems. (Code 43)]

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@stormchase86098

Just clarifying when you say "....it wont let me plug in USB devices....", do you mean that they won't physically plug in (damaged connector?) or that USB devices can be plugged in OK but just don't work?

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@jayeff It just wont work. It detects that theres a device plugged in but it will say "Unknown USB descriptor request failed". Sorry for my bad grammar and "unpunctual" replies

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@stormchase86098 Did it work before you installed the SSD? Bad data lines either on the port or on the motherboard can be causing this.

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@stormchase86098 lets rule out software first. Start by updating or reinstalling the latest USB drivers. Delete the current one and then reinstall the new drivers in Device Manager. If that does not resolve it , it is possible that this is a power supply issue to the USB port. For that we would need to see your motherboard and need to know the exact motherboard number.

Adding images to an existing question.

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The “Unknown USB Device (Device Descriptor Request Failed) – Code 43” error usually appears due to driver corruption, power issues, or a damaged USB port. Since you recently installed an SSD, first check if any internal cables were disturbed. In Windows, open Device Manager → Universal Serial Bus controllers → uninstall the “Unknown USB Device,” then restart your laptop to reinstall drivers automatically. Also update chipset and USB drivers from your laptop manufacturer’s website. Try disabling USB selective suspend in Power Options. If only one port (near the audio jack) fails, it may be physically damaged and require hardware repair or port replacement.

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Stormchaser JanJames crwdns2934231:0crwdne2934231:0
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