How to factory reset
How to factory reset
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@abdulrahim73561 use the instructions from here Remember that a hard reset will delete all of your data i.e. pictures, SMS, Contacts, music etc. Also, you will need to know the email address as well as the password that was used when this phone was originally setup. A hard reset will not delete that needed information. Theoretically, if you do not have that information you can't complete the hard reset and can't use the phone.
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