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Apple's fifth-generation smartwatch, with optional cellular connectivity, released September 20, 2019.

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Replacement Battery Not Charging - Boot Loop

I installed the new iFixit battery on my wife's Apple Watch Series 5 40mm. It appears that the new battery is completely dead. After placing on the charger, it displays the apple logo for a few seconds, goes completely black then displays the apple logo again. It just keeps looping and never fully boots or shows that it's charging. I replaced with the original battery and it boots fine. What can I do?

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I would file a warranty request with iFixit. The battery should be covered by a 1-year guarantee. Go to support.ifixit.com.

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Thanks. Yes, I received the replacement and it's still doing the same exact thing... Shows apple logo for several seconds, goes dark then loops again. never completely boots. It's like it's not recognizing the new battery or it's defective. Have cleaned all contact points with iso and still nothing. Old worn out battery replaced and it boots fine. Guess I'll try for a third battery. UGH!

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Robert Rackley crwdns2934231:0crwdne2934231:0
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