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Microsoft's third-generation Xbox game console, released November 22, 2013.

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Disc drive issue, revs then stops

Hi guys, i have an Xbox One which takes a disc in fine, but it tries to spin the disc up, revs for a second then stops, then repeats a few times.

I have tried replacing the laser, i then changed the entire disc drive but still the same issue.

Any ideas what could cause this?

Other than that the xbox works fine

Cheers in advance

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crwdns2933897:0crwdne2933897:0

Hi!

Usually caused by a bad laser, but since you already tried a new one (including a complete new drive), it’s most likely something related to the drive it’s PCB or motherboard.

Did you tried a new SATA cable? Would try this first before you proceed to anything else.

Do blu-ray movies work??

Please let us know how it goes!

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crwdns2944067:02crwdne2944067:0:

Thanks for your help,

No discs atall, tried a dvd & a game both with the same result.

I will give it a go after work tomorrow, i will swap both cables and see.

Will let you know.

Thanks 👍

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My pleasure! Alright, please let us know how that goes :)!

Hopefully it will be a simple fix, like the SATA cable.

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