crwdns2933423:0crwdne2933423:0

Repair guides, troubleshooting information, and service help for refrigerators manufactured by General Electric (GE).

Main fridge not cooling

My refrigerator model is gfe28gmkbes

About 2 weeks ago we noticed that my refrigerator wasn't cooling very well. It was freezing anything we put in the climate control drawer but nothing up higher was cooling off. I removed the climate control drawer and noticed ice build up but even after clearing it out it still seems to be an issue.

I pushed the Water, Crushed and Cubed button and ran tech job 0000 and the codes that show up after "read" are 0105, 07lo, 000d. I read in the tech sheet that 0105 is condenser fan is not reaching speed but the 07lo and 000d are confusing me. Does anyone know how to properly interpret these codes and what I can do?

Thanks in advance.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2947414:01crwdne2947414:0

If memory serves from when I had a GE fridge a couple of upgrades ago I seem to recall that the 071o is the number of occurrences of the error (71 in this case), and the 000d is the number of days since the last occurrence.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934057:0crwdne2934057:0

Hi @justinklug

Have you checked that the condenser fan is clean of any dust etc that may be slowing it down?

Run the diagnostic test 00 02 (Dispenser self test mode). - This is to check if all the LED segments and the dispenser board are working OK as the mini manual doesn't show any codes that have letters in lieu of numbers.

Given the symptoms it may be advisable to run tests 00 24, 00 25 & 00 26 as they will check if the thermistors (temp sensors) in the refrigerator compartment are all OK.

If you find the problem and it's a faulty part that needs replacing, here's the parts list that is useful.

Locate the wanted part in the list and note the part number that is shown for it. Search online for the part number only, to find suppliers that suit you best.

If you search on YouTube for (insert wanted part number) replacement, sometimes if you're lucky, you'll find videos on how to remove/replace the part.

Update (11/09/25)

Hi @justinklug

Run test 00 47 an 00 48 as this will test whether the refrigerator and freezer evaporator fan/fan operate circuits are OK or not.

Just to clarify.

There are two evaporator fans used. One inside the refrigerator compartment and one inside the freezer compartment. The condenser fan is located outside the compartments near the compressor unit.

FF2 showing --- is not good as this indicates that it is not working.

There are two thermistors (temp sensors) used in the refrigerator compartment but I don't know which one is FF1 and which is FF2.

Here's an image showing the case parts in your model. The two thermistors are part #945 and #955 (the freezer (FZ) thermistor is part #508)

You may have to access and disconnect them and manually test them using an Ohmmeter to check if they're OK and if they are, check that their wiring back to the control board is OK as well.

If one is faulty, they are both GE part number WR55X10025 (supplier examples only)

Block Image

(click on image)

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2947414:01crwdne2947414:0:

@jayeff All LEDs are working. Do I'm really not sure of the error code. I see online that it may be 1o where "o" is occurrences and "d" is days since occurred. Not sure of the legitimacy of it though.

FF thermistor 1 is around 63.38 but appears to be jumping around in close to that number.

FF thermistor 2 is giving -- --

FF Evaporator thermistor is giving -05.61 to -06.12

Not sure it this helps narrow anything down or what part it could be. I did clean the condenser and there didn't appear to be anything blocking the fan. I don't know if it needs a new fan, motor or board? How can I better identify the issue?

Thanks for the first response

Edit: I was looking at the freezer. After opening the inside of the refrigerator I can confirm the condenser fan is not spinning. I don't know if its the fan, wiring or the board causing the issue still.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Justin Klug crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 1

crwdns2936753:030crwdne2936753:0 31

crwdns2942667:0crwdne2942667:0 31