Laptop doesn‘t power on unless plugged in
My laptop has this issue where it refuses to use the battery. When the adapter is connected, it runs completely fine, it detects and even charges the battery.
However, the moment I disconnect the adapter, the laptop just shuts off. In this state pressing the power button does nothing. Something weird I found, is that on battery power, while holding the power button, the laptop will actually power on and start booting, but the moment I let go, or once it triggers a reset (because I held the power button for 10sec) the screen goes black again.
I already replaced the battery (previous one had around 60% health, new one shows 99% health) but that didn‘t work. I also updated the bios and my OS with no luck either.
I would GREATLY appreciate any help, thanks )
crwdns2934109:0crwdne2934109:0
crwdns2944067:02crwdne2944067:0
Hi @arno80605,
Just wondering that if the laptop doesn't work on the battery, why is it only at 99% and never reaches 100% if it charges and never discharges because it can't operate the laptop.
If you haven't already done so, try uninstalling the Microsoft ACPI-Compliant Control Method battery drivers in Device Manager and once they're uninstalled, close all open windows and then restart the laptop in the normal manner.
Upon restarting Windows will reinstall the battery drivers but this time they will be relevant for the new battery and not the original.
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Hello @jayeff,
With the 99% I meant the battery health as in it still has 99% of its original capacity, the battery actually reaches 100%.
Also I use Linux, not Windows, but this issue still persists in the BIOS.
crwdns2934271:0crwdnd2934271:0 Arno crwdne2934271:0