crwdns2933423:0crwdne2933423:0

My laptop turn on but display isn't working

my laptop is starting and all buttons lights and turn on sound also working

But the display isn't turning on

After several attempts only the laptop is turning on and after shutdown dont know how many attempts to take the laptop to turn on

I just handover to a repair shop and they also couldn't find the problem and they side need to cheack on motherboard. I dont thinks its a motherboard issue

Please help me to resolve

Model is - hp 15s eq2890au ryzen 3 5300u

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1

crwdns2944067:02crwdne2944067:0:

Have you tried connecting an external monitor?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

@ahmathrasheeth why do you "dont thinks its a motherboard issue"? What have you checked? Like previously mentioned at least connect an external display and see what that shows. If that does not show either you know this is most likely an issue with the motherboard.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

You may need a display replacement, after looking at your problem.

When did it happen? What caused it?

If you can find a display replacement, that's my best guess.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

First thing I would do is check the laptop on an external display over HDMI - as long as the keyboard caps isn't blinking, the machine is at least starting up. You can use a TV or monitor with the right cabling - even a CRT. It doesn't matter as it's a function test. Also check for an image with a flashlight as you may need it as if the display works well enough, Windows 10 and 11 favor the internal LCD when possible - Fn+F1 should override it, but look for the key with two displays. Also make sure the brightness isn't zero. HP typically has a minimum floor the backlight will always run at, so a fully black display could be hardware. This is the minimum floor on my EliteBook at least, yours is probably the same:

Block Image

If the machine has a POST blink code on the keyboard, follow this to see what it is: HP Notebook PCs - Computer beeps or a light blinks during startup. There's a chance you can recover the PC by pulling the primary and CMOS battery and holding the power button for ~30 seconds

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Ahmath Rasheeth crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 1

crwdns2936753:07crwdne2936753:0 7

crwdns2936753:030crwdne2936753:0 69

crwdns2942667:0crwdne2942667:0 69