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Laptops made by Dell

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Why my mouse is not working?

my mouse not working

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Hi @dimsandrea

What is the model name and number of the laptop as shown on the product information label on the bottom of the laptop?

Do you mean that a USB mouse connected to the laptop is not working or that the trackpad (aka touchpad) on the laptop is not working?

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Well I will suggest you to checkout the following: https://www.youtube.com/watch?v=U864YYWp...

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Dims Andrea crwdns2934231:0crwdne2934231:0
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