Well, to give the best answer it would be nice to know more about your setup, make and model of your computer, motherboard, network card, wifi or ethernet etc. But general trouble shooting steps that may solve your problem are:
1. Check Network Connection
- If you're using a wifi connection check it is enabled.
- Verify you are connected to the correct Wi-Fi network.
- If you're using Ethernet, check cable has a secure connection on both ends (router and PC) Inspect the cable for damage, kinks, maybe try a different cable.
2. Run Network Troubleshooter (windows)
- Open Settings
- Go to Network & Internet
- Select Status from the menu on the left.
- Click on Network troubleshooter and follow the prompts.
3. Restart your Device(s)
- Restart PC, Power it off, not just standby.
- Power off your modem/router. Unplug them, wait a few minutes, then plug them in again (and turn them on if necessary)
4. Update Drivers
- Open Device Manager.
- Expand Network adapters.
- Right-click your adapter and select Update driver.
5. Power Management Settings
- Go to Device Manager
- Right-click your network adapter, select Properties.
- Under the Power Management tab, uncheck option to allow computer to turn off the device to save power.
6. Connect to your router's settings page. (look in your router manual to see how)
- Change the Wi-Fi channel (may reduce interference)
- Ensure your gaming PC is connected to the 5GHz band (or highest available on your setup - for best performance)
- Enable Quality of Service (QoS) to prioritize gaming traffic.
7. Monitor Network Performance
- Run speed tests to check your internet speed. (search speed test) to find if you don't have.
8 Check for background applications that may be consuming bandwidth.
- several free apps or process explorer can help with that.
If none of that helps, get back to us with more information including what steps you already tried, Okay?
Good Luck, let us know if this worked for you.