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My laptop is not charging when the charger is used.

I am a high school student and when I use my school issued charger it does not charge, however when I use a classmates charger it seems to work. How do I repair my charger/ Discover the issue.

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Can you not get another charger from the school?

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Click the battery icon → check if it says “Plugged in, not charging.”

Open Device Manager → Batteries → Microsoft AC Adapter / Microsoft ACPI-Compliant Control Method Battery, right-click → Uninstall device, then restart the laptop. Windows will reinstall the drivers.

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