Usb ports are not working

Hi @joetseeth

Check if the USB power management setting in Device Manager that allows the computer to turn off power to the USB port is enabled. If so, disable it, restart the laptop and check if it now works OK.

Here's the procedure:

Go to Device Manager - Universal Serial Bus controllers - click on the > symbol to expand the category list - right click USB root hub > Properties > Power Management.

If the allow the computer to turn off this device to save power checkbox has a cross in it, uncheck it and then click on OK.

Do this for all USB Root Hub entries listed.

Close Device Manager and any other programs that you have open and restart the laptop in the normal manner and check if the USB port now works OK.

To get to Device Manager in Win10/Win11, press the Win key + x key (both keys together) and click on the Device Manager link