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A television game console produced by Sony Computer Entertainment; the PlayStation 4 Slim (CUH-2000 Series) is a thinner replacement model for the original PS4. Announced September 7, 2016.

Discs still not reading after optical drive replacement

As title. I'm at my wits end! What else could be the issue? Please help :-)

Disc drive will just make a repeated noise for as long as there is a disc in there and can never read it (although no error occurs - it just keeps trying). To start with if I rebooted it enough times it would eventually be able to read it but this no longer works.

I can see it does not spin the disc. Further, if I turn it on with no disc in, the laser does not move or shine. If I press the disc-sensor switches, the laser head moves back and forth once, but then stops. Still no light.

Fixes I have tried:

  • Cleaned laser
  • Checked connectors on all flexi cables are fine
  • Checked both switches are fine on the disc sensor
  • Now replaced disc drive altogether
  • Updated software (from USB)
  • Rebuilt database
  • Cleaning/trying different discs

Thanks, all the best.

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crwdns2934057:0crwdne2934057:0

Hi!

Did you replaced the whole drive?

Do Blu-ray movies work?

Most likely the replacement part is faulty and it's for the best to return it to get yourself a new one.

When you replace the laser deck only, it should be good to go, but if you have warranty on it, best thing to return it.

Please let us know how it goes!

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crwdns2944067:02crwdne2944067:0:

Thanks for your reply! Yes I've replaced the whole drive incl. laser assembly and top plate(? The part that holds the disc).

I don't own any blu-ray movies to check. I'd be surprised if they did since the laser doesn't turn on at all.

The part did come with a warranty so I'll try exchanging it and reporting back. Cheers :-)

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Alright! Best thing to do, yes :)! Please let us know it goes! Probably the laser is faulty and need to be replaced, but they should do that and give you a new one for now :)!

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crwdns2934285:0crwdne2934285:0

From your description, it sounds like you’re dealing with a hardware-level failure in the optical drive system, not something a software update or reset will fix.

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