Battery Stuck at 15%, and then cant open the camera

Hi, i have a problem with my phone Poco F4, the battery stuck at 15% not increase or decrease, then i cant open the camera also, i already try to change the battery at xiaomi service center, the result with the new battery is normal, but after 5 minutes running test , i try restart my phone with the condition new battery the problem is back again battery stuck 15% and cant open camera also, so i don't know whats the problem, and i don't know what should i do.