How can I fix this samsung tv problem

how can i solve this problem

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Rex, we're going to need more information in order to help.

First, what's the model number of your TV? Repair procedures can vary widely between models, so we need to know yours.

We also need a better description of the problem. What exactly is it doing or not doing? Telling us it has a problem isn't enough for us to go on.

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thanks Jerry, i had a samsung smart TV and it showing this error message 'Unable to connect to Samsung server. Please try agian later. (-550802)

TV Model: Samsung 55 inch smart tv crystal uhd

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@rextaforua

What is the full model number of the TV?

Without knowing that, it makes it a lot harder to try and fix it especially if it's a firmware problem.

Can you connect to the internet OK otherwise from the TV?

Are you trying to update the TV from the TV menus?

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