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Repair, disassembly, and troubleshooting information for the Samsung Galaxy A15 smartphone, released in December 2023.

How to fix irresponsive screen?

My phone got wet when I was out walking and rain appeared out of nowhere. I was home when I realized and I tried turning it off but the screen didn't react at all. I could only restart after pushing the external buttons which only let the bottom most part responsive, the rest of the screen was the same. I let it dry long but still nothing. Anyway to fix this?

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Hi @nickjelp

Check the status of the LDI to verify that water has entered the phone.

If it has then the impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away

Do not try to charge or to turn on your phone anymore and then remove the battery as soon as possible from the phone to minimize any further damage.

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives which may leave conductive residues and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

Here is a link that describes what happens. Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove the shields that may be covering some components as the water may have got in under there. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this the phone might possibly work correctly again.

Here is the ifixit Samsung Galaxy A15 repair guide that may help.

If this process seems too daunting, take your phone to a reputable, professional phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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Nick Jelp crwdns2934231:0crwdne2934231:0
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