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Repair guides and disassembly information for Oppo‘s Realme Android smartphone line.

My new Realme P3 5G having software related problem

  1. bought a new Realme P3 5G. Whenever I’m watching YouTube Shorts, it automatically starts playing the next Short without me touching anything. The title and comments of the current Short stay the same, but the video changes to a new one. To fix it, I have to go to the next Short, then come back to the previous one and watch it again from the start.
  1. While calling, the other person sometimes can’t hear me properly because my voice is too low or unclear, but other times it works fine. I checked the sound quality of both the upper and lower microphones, and I found that the lower mic has a lower decibel level.
  1. Also, when I reopen apps from the background, they restart automatically. I can only keep one or two apps in the background before this happens. I have already changed the background app limitation settings, but it’s still happening.
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@anujjk could be a software issue and we really do not deal with firmware or software on this forum. For that I would look at forums that deal with those.

Since this is a new phone, there are only a few thigs I would try. Start by clearing the cache and data stored on your phone. Next you want to make sure that your software/and firmware is updated. Lastly , if nothing else works, you can try a factory reset. Make sure you backup your phone since you will lose all of your stored data. Things like pictures, SMS, Music, contacts etc. will all be deleted.

If none of this works, return the phone to where you bought it from since it should still be covered under warranty.

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Anu JJK. crwdns2934231:0crwdne2934231:0
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