1 Controller not working for media
My ps5 controller works fine on games etc but as soon as you load Netflix or prime or any such media, the controller button don’t work, they used to and just stopped. All software/firmware is up to date and I’ve tried resetting the controller button. Any ideas, it’s doing my head in! Thanks
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
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Hi! Hmm, can you share a video with us? Do other controllers work..? Did you also tried the media remote, does this one work? Did you tried to reinstall the Netlflix app?
crwdns2934271:0crwdnd2934271:0 koppie007 crwdne2934271:0
Thanks for your reply, so to confirm, I only have a ps5 controller at the moment, and I can’t get it to work on any media platform, only the ps button works to take you back to the menu, it works on all ps5 games though so I’m baffled
crwdns2934271:0crwdnd2934271:0 Mr Phil crwdne2934271:0
Sorry I don’t have a video at the moment
crwdns2934271:0crwdnd2934271:0 Mr Phil crwdne2934271:0
Hi! This more sound like a software/corrupted firmware issue then a hardware issue. It’s possible that the firmware is corrupted during updating.
The (only) ultimate test would be using another PS5 controller and see how that goes… sorry.
For now it’s difficult to determine what the actual issue is..
crwdns2934271:0crwdnd2934271:0 koppie007 crwdne2934271:0
Sure is a wierd one, thanks so much for your input though, greatly appreciated, I’ll try another controller see if that works, all the best. Phil
crwdns2934271:0crwdnd2934271:0 Mr Phil crwdne2934271:0
crwdns2934273:01crwdne2934273:0