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Device repair and troubleshooting help for the E1-571 model of Acer Aspire laptop computers.

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Internet Connected But No Internet Access

My Acer Aspire E1-571 shows that it is connected to Wi-Fi, but it says "no internet access." I am unable to browse the internet. What could be the issue and how can I fix it?

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Andy,

How is you network setup?

Is there a router and a separate AP (Access Point)?

Is the router and WiFi all built into one device?

Can you get into the Admin area of the router and AP?

Do you have any other devices providing a firewall or some type of IDS/IPS on your network?

Mo

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Andy crwdns2934231:0crwdne2934231:0
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