Urgent Support Needed: SanDisk Extreme Portable SSD Not Detectable

Dear Support Team,

I am writing to request assistance with my SanDisk Extreme Portable SSD, which has become undetectable after I attempted to use it with my iPhone 15 Pro Max.

After connecting the SSD to the iPhone via a compatible cable, the drive has stopped being recognized by any device. I have also tried accessing the SSD using a different enclosure (ASUS), but it still does not work. This leads me to believe there may be some form of restriction or firmware lock implemented on factory-fitted SanDisk SSDs, preventing usage with third-party enclosures or after certain connection types.

I have attempted recovery using the SanDisk recovery software, but unfortunately, it was unsuccessful.

Could you please advise on the following:

1. Is there a firmware lock or compatibility restriction that may have been triggered?
2. Can the SSD be reset, repaired, or restored to factory settings?
3. If not, is there a service center where I can send the SSD for repair or data recovery?

I would appreciate your urgent support in resolving this issue as there is important data on the drive.

Looking forward to your guidance.