الهاتف ينطفء لوحده ويفرمت نفسه تلقائية لوحده والشاشة لاتشتغل ولا يشحن

كتبتكل شيء اعرف

The phone turns off by itself and formats itself automatically, the screen doesn't turn on, and it doesn't charge.

I wrote down everything I know.

ساعدوني سئلت متجر هواتف قاللي يحتاج الى برمجة الجهاز

Help me, I asked a phone store and they told me that the device needs to be programmed.