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The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

Solid white light after plugging in

Hello, I have a Xbox one S I was gifted from my dad. His GF's daughter dropped it, he replaced the fan and that's when it was gifted to me.

When I plug it in the power button immediately goes solid white, no response from the button or on the TV at all. I've taken the HDD, Disc drive and power supply out and I do not see any cracks or flaws on the motherboard, but I'm a novice so I don't know exactly what to look at. I replaced the power supply and I still have the same problem.

What could be my issue?? Is there a tool I need to check power outputs??

Also, new power supply won't come back out, I couldn't get it out of the holes in the corner. TIA!

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Hi!

First of all, remove the HDD and put in a known working HDD or a new HDD without any files on it.

Does the Xbox show an error now?? If yes, then the HDD is broken and need to be replaced.

If not, then it’s most likely the motherboard.

Please try another known or new HDD first! Please let us know how it goes! Then I can share guides regarding partitioning and installing the new HDD.

Thanks!

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