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The Xbox One X (Model 1787) is Microsoft's high-powered game console, succeeding the Xbox One S. The Xbox One X was released on November 7th, 2017.

CD reader opens itself randomly

all in title, despite cleanup, my CD reader randomly opens itself...Did you see that and know what the problem is?

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Hi!

The Xbox One X does not have a disc tray. It takes discs in, and eject disc's.

So, do you mean that your Xbox is randomly ejecting disc's?

If this is the case, then there is probably something wrong with the mechanism of the disc drive. It's for the best to open it and see if something is damaged.

Also, if possible, can you create a video about what is happening? Especially when the disc drive is open?

In the worst case, you need to replace the disc drive for a new one. Make sure that you transfer the drive it's PCB to the new disc drive! Otherwise it won't be able to read any game.

Guide for replacing the disc drive: Xbox One X Disc Drive Replacement - iFixit Repair Guide

Please let us know how it goes! If you need any more help, please let us know!

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