Laptop overheating and turning off
My asus rog zephyrus keeps overheating and turing off, how do i fix this?
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I also have this problem with my ROG Zephyrus M16. I also get much lower performance than I expect. I found that this was worse when the laptop lid was closed (which it often is because I use a docking station and external monitor), so I leave it open now. I feel like this is a problem with the thermal dissipation of my laptop and I am planning or reapplying thermal paste soon if I can manage it. Using the ROG "Armoury Crate" software to turn on "Turbo" mode for the fans helps some too, but its really loud. I'll try to update after a thermal paste reapplication to see if this permanently solves the issue, but using a laptop stand with a fan might be the best option for now.
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Hi @jacob94647
You may want to verify but I think that there's liquid metal used on the CPU and GPU by the manufacturer and not thermal paste.
Not the easiest to reapply if you haven't done it before. Also if you need to clean off any residue use a lint free cloth lightly moistened with Isopropyl Alcohol 99%+ and don't rub too hard.
Cheers
I appreciate the heads up. I took it to a local shop because I am indeed unsure of my ability to complete the task. They mentioned that they don't like working with liquid metal, but that they would see if it was and recommend options based on their findings. They mentioned that liquid metal can become ineffective after using the laptop in certain ways, like running it at high temperature before quickly placing it vertically in a backpack. I'll have to research that a bit more to see how valid those risks may be, but it does make me worried that I may have reduced my laptops cooling capability without realizing it.
I know something is wrong with my laptops performance, as I'm repeatedly going back to my desktop with a GTX 1660 TI to get better framerates on modern games. This 3070 TI mobile should be 50% faster than that, and I'm seeing 50% slower instead. It's been that way through multiple windows reinstalls, and I've even cleaned out the fans a few times without much improvement.
Alrighty I've had the laptop back now for a week after the repair and I believe my problem has been solved. I saw significant improvement in my benchmark scores, and the laptop is now running close to the expected performance from the hardware in it. The shop found that there was liquid metal on the CPU and thermal paste on the graphics card. They "re-spread" the liquid metal and reapplied the thermal paste, which is what I had requested. They also did a general cleanout of the fans after fully removing them from the motherboard. The findings they reported were very interesting, and I wish I could share the pictures on this forum as well.
They actually believed that the largest contributor to my thermal performance problem was a buildup of dust/cat hair in the fan modules. I cleaned them some from the exposed part periodically, but there is a place where it can collect and not be removed while the fans and heat-pipes are still attached to the motherboard. Removing them is important for a deep clean.
They also mentioned that the liquid metal had "pooled" some on one side of the CPU, which I think is visible in the picture I have. There is also what he described as a "burn spot" in the center of the CPU. He said that it wasn't burned in a way that necessarily meant anything was damaged, but that it was likely related to the impaired heat transfer. They also mentioned that the thermal paste for the GPU was dry and cracked and seemed like it really did need to be swapped out.
They initially estimated $200 for the service and only charged me $100 at the end, which I was pretty satisfied with. I honestly don't know if it was the fans or the paste, but in the week or so of testing I've been pretty happy with the results.
