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No power to defrost circuit

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Whirlpool wrb322dmbm01

Had a failed defrost thermostat and open inline fuse. Bought and installed a new complete factory freezer harness that included new thermostat and fuse.

Following a video for troubleshooting/tests, there is no voltage on the W & Or wires from the control board.

Per spec sheet, element ohms spot on. Don't see how that matters when no power is being sent to it.

Tried another control board, no difference.

Appliance works fine otherwise and all other test/checks are good. Used a meter to verify the board indication.

What am I missing?

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Hi @albert29972,

  • If the diagnostic defrost heater test overrides checking if the bi metal defrost thermostat is reset i.e. contacts are closed

then just verifying that with the power disconnected from the refrigerator and the 7 pin evaporator harness cable unplugged from the J1 connector on the board that you're measuring the defrost heater resistance when an Ohmmeter is connected across pins 1 & 3 of the J1 harness cable plug?

If not then there's an open wire somewhere on the path from pin 1 of the cable plug to and through the defrost heater and then back to pin 3 You may have to do point to point testing along the wiring path to find out where.

  • If the diagnostic defrost heater test doesn't override checking the defrost thermostat,

did you allow enough time for the refrigerator to cool down to the set temps before checking if the defrost heater worked?

The bi metal defrost thermostat contacts need to be closed as this tells the control board that it is OK to turn on the defrost heater when a defrost cycle is started. i.e. the defrost heater voltage is also applied via the closed defrost thermostat contacts to pin 5 in the cable i.e. from control board pin 1 though fuse and the heater, through the thermostat and onto pin 5

The part number for the defrost thermostat in your model is WPW10165425 and the best that I can find out online is that it is a L42-30F type (type number is usually shown on side of thermostat if you wish to verify). This means that the thermostat contacts will open when the temperature near the evaporator unit is >42°F and close again when the temp is <12°F. The thermostat is used to safeguard the evaporator unit from being damaged due to overheating during a defrost cycle as it is made of thin aluminium and designed to work in below freezing temperatures.

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I have replaced the entire harness, not just the defrost thermostat.

I have verified the thermostat opens and closes by placing it in a glass of water and placing it in the freezer long enough for the contact to close, they were open at room temperature. also, the on board tests indicate open/closed after installing the new harness.

Yes, I have checked all wires for continuity.

As stated, the only function I cannot get to work is the defrost.

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@albert29972

Just verifying that there's no 120V output on the Jazz board between J1/1 & J1/3 during a diagnostic forced defrost and you've changed the Jazz board and you checked for continuity of the two wires from the heater back to the Jazz board?

If this is the case I wonder if you got a faulty replacement board?

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2 faulty boards AND the original board are all faulty on defrost ONLY??

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@albert29972

Agreed.

It can't be that coincidental.

Just curious what you measure between the brown wire on Jazz board J1/5 (measure on pin with plug removed) and earth when the thermostat is open and when the thermostat is closed, is there a difference?

Does the defrost heater work during a defrost cycle when running the refrigerator in normal mode?

I realize that you may have to wait for some time for it to commence a defrost cycle. I can't find out if it uses the elapsed time method or the accumulative run time method to run a defrost cycle but either way it should happen at least once every 10-24 hours.

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Thermostat is currently closed.

Brown to White is .1VAC and same to a ground in the closest outlet. No close ground in the appliance.

29.6 ohms brown to white.

I have experienced no defrost in 3 days.

My question would be what triggers a defrost, logic or mechanical or a combination?

When forcing defrost, does that trigger a defrost no matter what or does it have to be ready to do it?

P.S. - I just switched it to fixed defrost timing. I will check it to see if it does defrost.

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